Top Shelf Recruitment | local business
Although the hospitality & events industry has suffered over the past two years of COVID, it has survived. Sydney-siders and Australians in general still dine out, go dancing (when allowed), throw parties, attend festivals and events. This has meant that the industry has been able to continue to employ hospo industry professionals and customer-service passionate individuals. This local Sydney business is providing excellence with polished professionalism, optimism and a strong work ethic looking after both their clients and staff.
Who is Top Shelf Recruitment?
Top Shelf Recruitment is a boutique agency delivering specialised casual and permanent staffing solutions to Sydney's leading event venues and hospitality businesses.
Located in Surry Hills, the Top Shelf Recruitment team Natalie Keon and Scott Cooper have 50 years of combined experience working nationally and globally at high-end hotels, restaurants and now in hospitality recruitment.
Riding the Pandemic Wave
The hospitality industry has been one of the most affected industries through the COVID-19 pandemic.
"Essentially, once the pandemic hit, everything grounded to a halt," said Natalie.
The majority of Top Shelf Recruitment's casual staff were international students and travellers, and there was no government support for them. But, wonderfully in solidarity, the hospitality industry that remained took it on to look after their own, creating food banks to feed the many hospitality workers who suddenly had no work.
Top Shelf Recruitment had lost 95% of its clients and had a drop on its books from 240 casual staff to just 40. As a result, Top Shelf Recruitment had to rebuild from scratch as things reopened. Then, as more pandemic waves hit and it faced further uncertainty, Top Shelf Recruitment knew it had to reinvent itself.
"We focused on client relationships first," said Scott. As a result, Top Shelf's resilience and adaptability were rewarded.
At Home, Private Events
With the pandemic impacting restaurants, bars, conferences and major events, the opportunity arose to focus on Top Shelf Recruitment's private home offering.
Top Shelf Recruitment collaborates with several local caterers to ensure your event runs smoothly and is memorable. Alcohol can be purchased for private home events at a 15% discount through Top Shelf Recruitment's sister “30-minute” drink delivery company, Easy Drinks.
Recent home private events have included a cocktail party for high school graduates, a more intimate dinner for ten guests, birthday parties for a 50th, a 21st, and a teenager with specific health needs.
Safety for Clients and Their Customers/Guests
All event staff are RAT tested prior to attending an event and wear masks for the duration of the event. Additionally, all Top Shelf Recruitment staff have completed the COVID-19 infection control online training course.
Skilled Staff
All staff are paid to do a two-hour training course to assess their skills before being allocated any work by Top Shelf Recruitment.
Staff for Your Business or Event
If you want wait, kitchen or bar staff for your business or event, don't hesitate to contact Natalie and Scott to discuss your needs on 02 9036 1800 or email info@topshelfrecruitment.com.au, and they will provide a quote.
Employment Opportunities
Top Shelf Recruitment is the employer of choice for hospitality staff. If you are looking for work, call or send through an email with your resume and get on its books for future opportunities.
Top Shelf Recruitment is located at 18 Little Bourke Street Surry Hills. For more information, go to www.topshelfrecruitment.com.au.
